Delivery Policy
Delivery Policy
At Rosehip Design, we strive to provide efficient and reliable delivery service to all our customers across the UK. Please review the following information regarding our delivery options and policies:
1. Delivery Options:
- Standard Delivery: We offer standard delivery service for all orders.
- Free Delivery: Orders over £150 qualify for free standard delivery.
- Standard Delivery Charge: For orders under £150, a delivery charge of £4.50 will apply.
2. Delivery Times:
- Dispatch Time: Orders are typically dispatched within one business day, unless we are away at a fair.
- Estimated Delivery Time: Standard delivery orders are usually delivered within 2 days after dispatch. Please note that delivery times may vary depending on your location and external factors beyond our control.
3. Tracking Information:
- Tracking Details: Once your order has been dispatched, you will receive a shipping confirmation email with tracking information. You can use this information to track the status of your delivery online.
4. Delivery Address:
- Delivery Address Accuracy: Please ensure that the delivery address provided during checkout is accurate and complete. We will not be responsible for any delays or delivery issues caused by incorrect or incomplete addresses.
5. International Orders
- International Delivery: Charges vary by area. Charges are calculated at checkout. In some cases the delivey charges may vary and you will be notified by email before the order is dispatched.te that we cannot deliver to PO Box addresses. Please provide a physical address for delivery.
6. Contact Us:
If you have any questions or concerns about our delivery policy, please don't hesitate to contact chris@rosehipdesign.co.uk or +44 7716 540 071. We're here to assist you!
Thank you for shopping at Rosehip Design.